Frequently Asked Questions

Famuzo is a social media marketing agency established in 2020. We specialize in delivering safe, reliable social media growth services including followers, likes, views, and comments for Instagram, TikTok, YouTube, and Facebook.

Yes! Famuzo uses only safe, organic-based methods to promote your social media accounts. We never ask for your password, and our methods comply with platform guidelines. Your account safety is our top priority.

No, absolutely not. We will never ask for your account password. All we need is your username or the URL of the post/video you want to promote.

Most orders start processing within 0-2 hours of payment confirmation. Full delivery times vary based on the service type and quantity ordered, but we strive to deliver as quickly as possible while maintaining quality.

Yes! Once your order is placed, you can track its status from your account dashboard. You'll also receive email notifications as your order progresses.

Yes! For services like likes, views, and comments, you can select multiple posts during the order configuration step and distribute the quantity across them.

If your order doesn't begin processing within the expected timeframe, please contact our 24/7 support team. We will either expedite the order or issue a full refund.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Trustap, our secure payment processor. Trustap provides buyer protection, holding your payment securely until services are delivered.

Absolutely. All payments are processed through Trustap, a trusted escrow-based payment platform. Your payment information is encrypted and never stored on our servers.

Yes, we offer a money-back guarantee. If you're not satisfied with your order or if we fail to deliver, contact our support team for a full refund. Please refer to our Refund Policy for full details.

We provide engagement from real user profiles. Our services are designed to deliver genuine interactions that help boost your social proof and visibility.

While minor fluctuations are normal on any social media platform, we offer refill guarantees on most services. If you experience a significant drop, contact us and we'll top up your order for free.

Standard packages deliver high-quality engagement at competitive prices. Premium packages offer enhanced quality, faster delivery, and higher retention rates for those who want the best results.